Refund policy

Refund Policy:

All payments for physical product merchandise, raffles, gift cards, and vendor add-ons are non-refundable. 

ALL vendor payments are refundable during up to vendor registration official close date  (except during special editions events. See “Special Edition Buy Black Market Refund policy" for specifics). For all non-special edition events after vendor registration closes, payments are non-refundable or transferable. Vendor fee payments can only be applied to future vendor event slots in the form of a future credit available based on the original cancellation's penalty period .

**SPECIAL EDITION Buy Black Market Refund Policy:

During the November special edition Buy Black Market event, all vendor payments become non-refundable or transferrable after payment is made. Payments can only be applied to future vendor event slots in the form of a future credit available based on the original cancellation's penalty period .

Cancellation Policy:

Our Stop Shop or the authorized Buy Black Market team should be notified of any vendor cancellations immediately via e-mail. All business vendors who no-shows/provide no notice will result in the business vendor being blocked from participating as a vendor in future Buy Black Market events.

If a vendor has to be cancelled due to not providing proper required documents, there is a $50 cancellation fee deducted from the business vendor's refunded amount or future credit value.

• If a business vendor cancels between Vendor registration official closing date- 31 days prior to the event, there is a 25% cancellation fee per event day cancelled and the difference in your vendor slot payment is available as a credit good for the rest of the year. All add-on payments would be forfeited.

• If a business vendor cancels between 22-30 days prior to the event, there is a 50% cancellation fee per event day cancelled and the difference in your vendor slot payment is available as a credit good for the rest of the year. All add-on payments would be forfeited.

• If a business vendor cancels within 8-21 days of the event date it is a 75% cancellation fee per event day cancelled and the difference in your vendor slot payment is available as a credit good for the rest of the year. All add-on purchase payments would be forfeited.

• If business vendor cancels within 7 days of the event, the day of the event or is a no-show vendor of an event date it is a 100% cancellation fee per event day. No portion of fee paid can be applied to a future event.